LUXURY EXPERTS & SELLING
Every client is different, I have customizable luxury training programs.
I can enable you to build and coach a change management team, train your executives, develop an excellence management playbook and toolkit, or create a long-term transformation program that delivers business results.
My goal is to ensure you’re not dependant on me.
We decided with Francis Srun to partner to support you worldwide, we always aim to build a sustainable, in-house transformation capability.
We don’t simply run an accelerator or a design sprint; we ensure these talents stick within your enterprise and your brand.
MY LEADING PRACTICES IN LUXURY
I take a holistic view of service delivery, understanding the technology, people and processes required to deliver the best possible talent and customer experiences.
The perfect blend of customer insight, creative design, and technological innovation can accelerate change, delight customers, and set you on a path to the future.
The business practices and strategies haven’t evolved to optimize for connected experiences.
Right now, we’re on the brink of a talent and customer experience renaissance.
LUXURY LECTURES - LUXURY EXPERTS & SELLING
My Luxury Brand Management course provides participants with the essential luxury brand management knowledge and skills. Participants are introduced to the latest theories in the luxury world through an in-depth analysis of established, contemporary fashion companies and brands.
The luxury brands sector encompasses the fashion and retail industry, as well as sectors such as tourism, hospitality, food and beverage.
With Francis Srun, we want to share our luxury marketing retail skills and expertise.
We aim to enlighten and illuminate. Just like sunshine - warm and pleasant.
The Excellence System has a single ultimate goal: to achieve the best performance in security, quality and lead time, for customers, for the company and for all employees. Studies show performance gaps of more than 30% between companies that have an Excellence System embodied and practised by their managers and those that do not.
Thus, I decided to make Operational Excellence one of my mission, by developing a System inspired by both the best practices on the market and its existing mechanisms. In accordance with the Company's exemplarity value, it is Management that is driving deployment.